1) Do you have a storefront?

Gray Matters does not have a storefront, but take a look at our stockists to find a store near you. These stores may not carry all styles, so you’re welcome to reach out to Customer Service at hello@graymattersnyc.com or +1 (929) 295-0303 and we can confirm if your favorite style is available at the store closest to you.

2) May I receive additional heel caps?
3) What can I do if my size is sold out?
4) Do you accept returns or exchanges?
5) May I cancel or modify my order?
6) Do prices include sales duties/taxes?
7) Do I need an account to place an order?
9) Do you provide sizing recommendations?
10) May I receive a discount if I’m purchasing multiple pairs?
11) Do you price match or offer price adjustments?
13) Do you offer gift cards?